We all go through those periods where it seems like the inquiries are drying up. Or worse, they come in, but they fall off. It leaves you with the impression that you're being shopped or ghosted-- which honestly sucks. Have you ever taken the time to look over your intake and sales process for any hiccups? I'm pretty sure the issue is glaring right at you. It can be really easy to get caught ... Read the Post
New on the Blog
Stop Losing Money Doing What You Hate
I love to travel-- I get that it has its occasional inconvenient annoyances, but I do enjoy starting in one place and ending in another. I do my best to make a list of what I need-- packing some of my favorites and even using the TripIt app auto plan accordingly. Some trips, I'm really of the mind: "If I didn't pack it, I'll just buy it when I get there". Nothing can stress you ... Read the Post
Elevate Your Client Experience with This Call Center Trick
Many, many moons ago-- before I started my company, I had a host of different jobs. One of them was a call center agent, working as directory assistance for mobile carriers. Totally aging myself, I'll tell you this was before the advent of Google, where you could look up the number, press it and your phone would dial it for you. After training, each week, I consistently had the ... Read the Post
Catersource 2017: 25th Anniversary Conference in New Orleans
I had the honor of speaking at Catersource's 25th Anniversary in New Orleans, which was an amazing event that touched all five senses. I have always been inspired and enamored with the creativity and resourcefulness of those in the catering industry. Seeing it up close was a sight to behold! You'll have to excuse the iPhone pictures and videos-- definitely wanted to share my experience if you ... Read the Post
Black Southern Belle Collective in Charleston, SC
This fall, I had the opportunity to join the charming Michiel Perry (@blacksouthernbelle_bsb) for her Black Southern Belle Collective (#blacksouthernbellcollective) in the gorgeous Charleston, South Carolina at the Gadsden House. The purpose of the Collective is to provide a diverse learning platform for Southern-based vendors. It was a truly amazing time of learning, sharing and ... Read the Post
